Connecting Service
Applications for service are available at the Water Utility Office at 1155 Ryan Street or by clicking here.
Photo identification and a valid Social Security Card must be presented before the application can be processed. Call customer service at (337) 491-1307 for more information.
  • A deposit will be required unless proof of credit from another utility company is presented.
  • Same day service is available for an additional $60.00 service charge.
Water Problems
Any water problems should be reported directly to the Water Division at the following numbers:
Billing/New Services (337) 491-1307
Meter Problems (337) 491-1522
Main Breaks (337) 491-1487
Rusty Water/Odor (337) 491-1554
Distribution (337) 491-1486
Production Plant Info (337) 491-1479
After hours (337) 491-1483 
Disconnecting Service
Call customer service at (337) 491-1307 to disconnect service.  Verification will be required before service can be disconnected.
 
Security Deposits
Customer Deposit 
Residential $50.00  
Commercial Varies  
 
 
 
 
Security deposits for residential customers will be waived if a letter of good credit can be provided from any other utility company.
Transferring Service
Call the Customer Service department at (337) 491-1307 if you change addresses.  Please have the following information ready before you call:

  1. Account number

  2. Current Address

  3. New Address

  4. Move Date

  5. Social Security
TO RESTORE SERVICE FOR NONPAY:
 
   Service will be restored the next business day.  Any customer wanting SAME DAY SERVICE will have to
   pay an additional $60.00 fee.  Payment must be made in the Business Office by cash, credit/debit
   card or money order only.  NO CHECKS.