Water Billing

The city of Lake Charles Water Division includes approximately 416 miles of water mains, 2200 fire hydrants and provides service to approximately 29,000 households and businesses.  It is our goal to provide all our customers with clean, safe drinking water at a reasonable rate.
 
Satisfaction is very important to our customers. As our customer we want you to fully understand the efforts we make to assure that your water is safe to drink. We are committed to ensuring the quality of your drinking water and it's compliance with government standards.
 
Our number one priority is providing our customers with a safe, reliable, and affordable supply of drinking water that can be used with confidence. We are proud to report that the water provided by the City of Lake Charles Water Division meets or exceeds established water quality standards.

Call 337-491-1598 to report water quality or other problems.  A Consumer Confidence Report is published every July for our customers.

 
To download a printable copy of the Service Application click here:  Service Application
 
For information about all of the Water Division operations and facilities and also to view the most recent water quality report, please refer to the Department of Public Works Water Division home page.

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Sheila Nunez, Business Manager
326 Pujo Street
1st Floor
Lake Charles, LA  70601
  • Telephone Number: 337-491-1307
  • Facsimile Number: 337-491-1408
  • Staff Directory
  • Department Hours: 8:00am-4:30pm

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