Bill Payment
Several options are available for bill payment:
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- Nightly backups are conducted beginning at 10 p.m. each night and end around 12:45 a.m. You may experience difficulty making an online payment during this time.
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Mail your payment to P.O. Box 1727, Lake Charles, LA 70602.
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Pay in person at our office located at 326 Pujo St. Office hours are 8:00 a.m. to 4:30 p.m., Monday through Friday.
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Pay through night deposit box. The night deposit box is near the back doors of City Hall, located at 326 Pujo St.
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Pay by phone
1-877-396-3915; a convenience fee will apply for this service.
TO RESTORE SERVICE FOR NONPAY:
Service will be restored the next business day if payment is received by 2:00 p.m. If
payment is received after 2:00 p.m. it will take two business days to restore service. Any
customer wanting Same Day Service will have to pay an additional $60.00 fee. Payment
must be made in the Business Office by cash, credit/debit card or money order only.
NO CHECKS.
