The Mayor's Action Line processes and tracks inquiries, comments and complaints addressed to the City of Lake Charles by its residents. Each call is entered into our computer system and referred to the appropriate Department/Division. The Department/Division then has three working days to investigate and respond to the caller with what steps can be or have been taken to resolve the issue.

Phone: 337 491-1346
Email: or
Hours: Monday-Friday, 8 a.m. to 4:30 p.m.

When applicable, please supply location details, photographs and any other information that could help in the investigation by the Department/Division.

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