The Department of Public Works is one of the city's largest operating entities, employing more than 300 people.
The Department of Public Works is responsible for maintaining and servicing the City of Lake Charles' street and drainage systems, all city-owned buildings and vehicles, and treatment and collection of waste water.
Public Works also provides the highest quality service in the areas of water treatment, distribution, production and solid waste collections. The municipal transit system is also under the Department of Public Works.
Any of the following problems in your neighborhood can be reported the Department of Public Work's Helpline desk by calling (337) 491-1220.


  • Potholes
  • Street buckles
  • Damaged sidewalks
  • Sinkholes
  • Drainage issues
  • Tall grass on medians, neutral ground or City right-of-way
  • Traffic signals
  • Street markers
  • Signs (stop, yield, warning, etc)
  • Streetlight outages (identification only)
  • Damaged/broken garbage cans
  • Trash for pick up
  • Violations to City Ordinances

Sewer Problems: Any sewer problems should be reported directly to the Wastewater Division at (337) 491-1224; after hours please call (337) 491-1414.

Water Problems: Any water problems should be reported directly to the Water Division at the following numbers:

Billing/New Services (337) 491-1307
Meter Problems (337) 491-1522
Main Breaks (337) 491-1487
Rusty Water/Odor (337) 491-1554
Distribution (337) 491-1486
Production Plant Info (337) 491-1479
After hours (337) 491-1483